Intel is dedicated to creating positive all clients who’ve or are at present experiencing instability signs on their thirteenth and/or 14th Gen desktop processors are supported within the change course of. We stand behind our merchandise, and within the coming days we will probably be sharing extra particulars on two-year prolonged guarantee help for our boxed Intel Core thirteenth and 14th Gen desktop processors.
Within the meantime, in case you are at present or beforehand skilled instability signs in your Intel Core thirteenth/14th Gen desktop system:
For customers who bought methods from OEM/System Integrators – please attain out to your system producer’s help workforce for additional help.
For customers who bought a boxed CPU – please attain out to Intel Buyer Help for additional help.
Intel can also be investigating choices to simply establish affected processors on finish person methods and can present further steerage as quickly as doable.
On the identical time, we apologize for the delay in communications as this has been a difficult problem to unravel and definitively root trigger.
