“Right this moment Lattice is making AI historical past,” CEO Sarah Franklin wrote in a July ninth weblog put up. “We would be the first to present digital employees official worker data in Lattice. Digital employees might be securely onboarded, educated, and assigned objectives, efficiency metrics, applicable programs entry, and even a supervisor. Simply as any particular person could be.”
On July twelfth, after a really predictable backlash, Lattice posted an replace saying it “is not going to additional pursue digital employees within the product.”
Right here’s a pattern of the responses to Lattice’s authentic announcement:
Franklin’s authentic put up did acknowledge that there are questions on what it means to combine an AI employee into processes for managing actual individuals. And Franklin has posted feedback on LinkedIn to clarify Lattice’s fascinated with the function. “I’m not advocating for the personification of AI,” Franklin stated in a single.
There are lots of corporations exploring the concept of digital employees — Franklin’s weblog put up pointed to Cognition AI’s Devin software program engineer and Certified’s Piper AI gross sales consultant. It seems Lattice was attempting to reply to these kinds of AI bots, however its try backfired, particularly among the many individuals who may care about it essentially the most.
Lattice didn’t reply to a request for remark.
